You are a citizen
The Civil Protection does not offer citizens first line support. This means that, as a citizen, you cannot directly contact the Civil Protection. If you are in need of immediate assistance, call the emergency numbers 112 (ambulance and fire brigade) or 101 (police).
You are an operational partner or authority
The Civil Protection intervenes to reinforce other emergency services with personnel and specialised resources. Only operational partners and authorities can directly contact the Civil Protection 24/7, either by calling 112 or via the dispatch of the unit:
- French-speaking operational unit: 042 57 66 00
- Dutch-speaking operational unit: 036 53 24 22